Warranty

Warranty on Refurbished Vending Machines and Coolers 

Westway Sales loves to have happy customers and we understand that you want a great machine. We stand behind any product that we sell and we believe that your vending machine and your money are worth investing in. So our 30 day parts warranty will cover your expenses of the cost of a replacement part for your machine.

Westway Sales makes the following limited warranties. These limited warranties extend to the Original End-User. Refurbished product has been inspected for operation, features and functions. Refurbished product is inspected to be in “like new” condition, but may have minor cosmetic flaws and may not contain all accessories.

Thirty (30) Days Limited Warranty of Parts

Westway Sales warrants that this product will perform in accordance with specifications for a period of thirty days from the date of purchase by the Original End-User. During this period, Westway Sales will repair or replace a defective product or parts, without charge to user. Westway Sales reserves the right to substitute factory refurbished parts in place of those in need of repair.

Instruction Manual (Owner’s Manual)

Please read the instruction manual (owner’s manual) thoroughly before operating this product. Prior to seeking service, be sure to review the troubleshooting guide in the owner’s manual and the frequently asked questions on the Westway Sales Web site for instructions to correct the problem.

Criteria for malfunctioning part

  • Part has been assessed by one of our service technicians by calling our Service department at ***PHONE***.
  • Part has been used under normal working conditions.

We strongly express that you refer to the manual that has been provided with each machine on proper working conditions. Please read over your manual thoroughly. These manuals cover many topics from loading the machine to the proper programming and the refrigeration units if applicable to your machine.

  • Part has been not altered or changed in any fashion
  • Part has not been damaged by vandalism or theft.

This warranty as mentioned before covers the cost of a replacement part. The replacement part that we provide for your machine is typically a re-manufactured part that has been assessed to be of working order. These parts are usually shipped out to you under normal shipping conditions via USPS or UPS. We ask for the replacement part to be shipped back to us prior to shipment of the part. This does ensure that the right part is going back to you. If you want to have your part expressed shipped to you, the extra cost of the express shipment will be covered by the customer.

This warranty does not cover the cost of installation of the replacement part nor does it cover any service technician that would have to be used to assess any problems with your vending machine. We offer you a 30 day part only warranty and that is what covered are the parts. We are here to help you and if you have any questions about this warranty please feel free to call us at (909) 923-9914.

Westway Sales does not assume any responsibility for incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

These warranties are effective only if the product is purchased and operated in the U.S.A. Warranties extend only to defects in materials or workmanship as limited above and do not extend to any products or parts which have been lost or discarded by user or to damage to products or parts caused by misuse, accident, improper installation, improper maintenance or use in violation of instructions furnished by us; or to units which have been altered or modified without authorization of Westway Sales.

ALL OTHER EXPRESS OR IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY LIMITED TO THE DURATION OF THE LIMITED WARRANTIES SET FORTH ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to user. If this product is not in good working order as warranted above, your sole and exclusive remedy shall be the repair or replacement of the product at the sole discretion of Westway Sales. In no event shall Westway Sales or it’s affiliates be liable to you or any third party for any damages of any kind, including any direct or indirect damages, lost profits, lost savings or other special, incidental, exemplary or consequential damages, whether for breach of contract, tort or otherwise, or whether arising out of the use or inability to use such product. WITH THE EXCEPTION OF ANY WARRANTIES IMPLIED BY STATE LAW AS HEREBY LIMITED, THE FOREGOING EXPRESS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WITH RESPECT TO THE REPAIR OR REPLACEMENT OF ANY PRODUCTS OR PARTS. IN NO EVENT SHALL ISD BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. Some states do not allow the exclusion or limitation or incidental or consequential damages so the above limitation may not apply to user. No person, agent, distributor, dealer, service station or company is authorized to change, modify or extend the terms of these warranties in any manner whatsoever. The time within which an action must be commenced to enforce any obligation of Westway Sales arising under this warranty or under any statute, or law of the United States or any state thereof, is hereby limited to one year from the date you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising under state law. Some states do not permit limitation of the time within which you may bring an action beyond the limits provided by state law so the above provision may not apply to user. This warranty gives the user specific legal rights and user may also have other rights which may vary from state to state.